I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone. This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers!
I needed a simple Luxury Sectional Sofa, and found this at the top of the search. I can see why it is so popular. The Luxury Sectional Sofa is PeRFeCt. Yes I'm screaming but this is a great Luxury Sectional Sofa. If I ever need another color, I will buy happily. It also fits true to its size. I bought my usual as well as a size, and the usual fit perfectly. Love shopping at Wayfair... love the quality, price and service. I returned Luxury Sectional Sofa, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company.
Storage Included: No Orientation: Reversible Number of Pieces: 2 Overall: 35.4'' H x 118'' W x 54.8'' D Seat Height - Floor to Seat: 15.8'' Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.
Wayfair has a great selection of furniture and decor with great and affordable prices. Their shipping of 1-7 days is excellent for customers even though one of the carriers is awful. The customer service department has a team that is very friendly, knowledgeable and helpful, always listening to the customer's needs and finding the right solutions immediately. I had a situation with a sectional that, supposedly, one of the carriers delivered but I never got it. Wayfair contacted the carrier to verify what happened and they said that the driver left it on the first floor of my building, but he never called to notify me about. The customer service representative immediately processed a replacement of the furniture and I got it in 7 days. Selection says it all no matter which room were shopping for it always comes back to wayfair. We've bought a Luxury Sectional Sofa and to many small items to list through Wayfair. The standard shipping or drop delivery for big items it has always gone great that gives me piece of mind not having to worry about lost items. I'll keep shopping through Wayfair because it's easy, safe and the prices are very fair.
Easy to use, comfortable strap and live the colors. The quality of this Luxury Sectional Sofa was above my expectations for the price I paid! I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Luxury Sectional Sofa, one I had priced locally and found on Wayfair for less than half the retail cost. When the Luxury Sectional Sofa arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Luxury Sectional Sofa the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Luxury Sectional Sofa.
Storage Included: No Orientation: Left Hand Facing Number of Pieces: 2 Overall: 37'' H x 86'' W x 47'' D Seat Height - Floor to Seat: 18.8'' The Quality of Luxury Sectional Sofa I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly.
I ordered a Luxury Sectional Sofa and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result! I had to order Luxury Sectional Sofa for my new condo. Searched different sties on the internet and Wayfair had the best price and also the items in stock. Ordered and the products arrived within 7 days. I had bought other items from Wayfair in the past and so far I have not been disappointed.
Fast shipping. Luxury Sectional Sofa exceeded my expectations. The color is great. I have had it for a week and received so many compliments. I love. Overall a great buy for its price. The quality of the Luxury Sectional Sofa is excellent. I was quite surprised with the low ratings. However, this was my first purchase buying Luxury Sectional Sofa. The site was easy to search for what I needed and provided much information on the Luxury Sectional Sofa. I loved how I was able to order Luxury Sectional Sofa before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards.
Storage Included: Yes Orientation: Reversible Number of Pieces: 1 Overall: 33.5'' H x 86.6'' W x 57.1'' D Seat Height - Floor to Seat: 16.9'' Love everything about Wayfair! I especially appreciate it allows for customer reviews on the items as well as pics people have taken so we can view the products in homes. Reading the reviews is so helpful! Especially when purchasing furniture and decor you aren't seeing in person! Everything I've ever ordered has arrived even faster than projected and love the free shipping, which is a huge thing when ordering heavy bulky furniture! I've ordered home items from many other sites and always seem to come back to Wayfair! Don't hesitate to order from them!
Wayfair is always my first shopping site for furniture and home decor. The search filters are more detailed than other sites so I can zoom in on what I'm looking for. They also are quick to answer questions regarding specifics of their merchandise. Their shipping is quick and their customer service is responsive when things arrive damaged. I have used them multiple times and have never been disappointed. I order a Luxury Sectional Sofa on Black Friday from Wayfair. I just got a call from the delivery service located in my city with not only an update it had arrived but could deliver it the next day. Total of two weeks with proper communication from the company and the delivery service. I couldn't ask for a better experience.
I really enjoy using this AllModern Saville 87" Reversible Modular Sectional. I have this Luxury Sectional Sofa in another color, and I asked for it now for my friend. It was a great purchase from the moment I saw it! I ordered online and I'm very happy with it! I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions.
Storage Included: No Orientation: Reversible Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company.
Every single time I've dealt with Wayfair, I've had an outstanding experience. And, they are dealing with a Karen. Seriously, they are nice, accommodating and do everything in their power to make sure you are happy. They have earned a lifelong customer because of their outstanding customer service each and every time. Thank you Wayfair for being a step above the rest! I'm using them more and more these days. The pricing is decent for household goods (interior and exterior), their options seem endless, and they provide quality products. If you like online shopping. I think you will like Wayfair. A good online source.
I got this Luxury Sectional Sofa for my girlfriend for New Year and she absolutely loved it. It can be used for day or night. So nice that I bought it in 2 different colors. These Luxury Sectional Sofa are cute and high quality. I highly recommend it! We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Luxury Sectional Sofa was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement.
Storage Included: No Orientation: Right Hand Facing Number of Pieces: 2 Overall: 35.4'' H x 100'' W x 54.3'' D Seat Height - Floor to Seat: 20.2'' I ordered Luxury Sectional Sofa. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Luxury Sectional Sofa. It took about a week to deliver. The Luxury Sectional Sofa came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian.
Ordered new Luxury Sectional Sofa. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Luxury Sectional Sofa originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there. I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair
This Luxury Sectional Sofa was cheap and it looks like expensive Luxury Sectional Sofa, when I bought it I'm thinking of buying a few more. I am very impressed with this product! After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Luxury Sectional Sofa was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Luxury Sectional Sofa are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!
Storage Included: No Orientation: Reversible Number of Pieces: 2 Overall: 31.5'' H x 106.7'' W x 56.3'' D Seat Height - Floor to Seat: 15.75'' Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers.
This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well. I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair!
Greatly Congratulations to you. If you would like to see furniture price. Good luck on your shopping for Luxury Sectional Sofa. The quality of the Luxury Sectional Sofa is excellent! I have been impressed with every purchase I've made on wayfair. I don't look for furniture anywhere else now. You just can't beat the quality and prices. This store is a great place if you want quality. Their items are as described. I will buy from them again and again. No problems whatsoever.