I got this Luxury Sectional Sofa for my girlfriend for New Year and she absolutely loved it. It can be used for day or night. So nice that I bought it in 2 different colors. These Luxury Sectional Sofa are cute and high quality. I highly recommend it! I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Luxury Sectional Sofa but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service.
Storage Included: No Orientation: Symmetrical Number of Pieces: 3 Overall: 32.5'' H x 124'' W x 52.4'' D Seat Height - Floor to Seat: 18'' Every single time I've dealt with Wayfair, I've had an outstanding experience. And, they are dealing with a Karen. Seriously, they are nice, accommodating and do everything in their power to make sure you are happy. They have earned a lifelong customer because of their outstanding customer service each and every time. Thank you Wayfair for being a step above the rest!
I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it I've finally ordered a Luxury Sectional Sofa on Wayfair a while ago and it is better than my old Luxury Sectional Sofa I threw out! My kids love it and some nights I love it! I've shopped there for years! It's my go to online shopping for anything they have! Great sales too!
This Luxury Sectional Sofa was cheap and it looks like expensive Luxury Sectional Sofa, when I bought it I'm thinking of buying a few more. I am very impressed with this product! Well I had not bought one thing online in my life and heard about Wayfair. I was moving for the first time in 24 years and decided out with the old and in with the new. I refurnished every room in the house via wayfair over a period of 4-5 months. Oh yes there were some bumps in the road with damages and either waiting for full replacements or repair parts, this is where the bumps came in. The customer service reps were first class in making things right and always told me donate the current item I had rather than me pay for return shipping etc.which was always gratefully received I might add.
Storage Included: No Orientation: Reversible Number of Pieces: 2 Overall: 33'' H x 104.6'' W x 31'' D Seat Height - Floor to Seat: 17.3'' Ordered new Luxury Sectional Sofa. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Luxury Sectional Sofa originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.
I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it. Our Luxury Sectional Sofa is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Luxury Sectional Sofa this was by far the best online. When it arrived it really met our needs. Would strongly recommend.
Greatly Congratulations to you. If you would like to see furniture price. Good luck on your shopping for Luxury Sectional Sofa. The quality of the Luxury Sectional Sofa is excellent! THIS SITE IS ALWAYS MORE THAN HELPFUL TO RESOLVE ANY ISSUES YOU MAY HAVE. LOVE SHOPPING HERE! New Luxury Sectional Sofa is amazing! I've always had a great experience and Customer service is always friendly and helpful. Yes, products are a little more expensive than what you may find if you spent hours searching for the same product.
Storage Included: No Orientation: Reversible Number of Pieces: 2 Overall: 27'' H x 82'' W x 31'' D Seat Height - Floor to Seat: 17.5'' This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well.
They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time. Not sure of the low score on this company my 1st interaction with them was superb from the website where I shopped to the pricing and the delivery was so fast I couldn't believe it packaged securely and exactly what I expect from the website pictures I'll reccomend them with no problem plan to shop with them as needed things do occur an I had no issues with my 1st purchase if it changes down the way I'll update the rating
This is a great Mercury Row Bouldin Creek Reversible Sectional and looks much more expensive than it is. I agree with some other reviewers that it does not smell good when it first came on, so I'm hoping it will go away. The smell left after my first time with him. Thinking about getting it in another color. I ordered a Luxury Sectional Sofa from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team!
Storage Included: No Orientation: N/A Number of Pieces: 6 Overall: 34.5'' H x 90'' W x 90'' D Seat Height - Floor to Seat: 17.5'' I've boycotted Walmart and Amazon for being billionaire-centric instead of paying a living wage. This store is an awesome alternative. I finally needed their customer service and they far exceeded my expectations there as well.
I needed furniture for my new apartment, so I ordered two Luxury Sectional Sofa for my house, as well as a bed and mattress for my bedroom. I also ordered two sets of dishes, cloth napkins, and placemats for the kitchen. I have nothing but glowing remarks for Wayfair. Quality of everything is AMAZING, and it was all delivered on time--some even earlier than expected! I highly recommend their products and appreciate the awesome customer service! I have purchased the Luxury Sectional Sofa from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company
I love the Mercury Row Bouldin Creek Reversible Sectional! Aside from that it is my favorite color, the size is perfect. The delivery time is awesome too! I will definitely buy it again with the online store. The quality looks good. You will not regret I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house!
Storage Included: Yes Orientation: Left Hand Facing Number of Pieces: 3 Overall: 34'' H x 90'' W x 66'' D Seat Height - Floor to Seat: 18'' This store has everything for your home and the largest selection you will find anywhere. I was shopping for Luxury Sectional Sofa and thought I would find a few here, could not believe the amount they had. I found what I was looking for and they were less expensive than any other stores. They offer free shipping on all items over $49. You will fall in love with there customer service. They are my new go to store.
I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone. This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers!
I carry Luxury Sectional Sofa for work all the time and absolutely love this furniture! I have it in black and I want it in all colors. I highly recommend it! I love the Luxury Sectional Sofa! Do not pay extra for fast shipping, but it was delivered days earlier than expected. Love shopping at Wayfair... love the quality, price and service. I returned Luxury Sectional Sofa, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company.
Storage Included: No Orientation: Right Hand Facing Number of Pieces: 2 Overall: 33'' H x 91'' W x 63'' D Seat Height - Floor to Seat: 19'' Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.
Wayfair has a great selection of furniture and decor with great and affordable prices. Their shipping of 1-7 days is excellent for customers even though one of the carriers is awful. The customer service department has a team that is very friendly, knowledgeable and helpful, always listening to the customer's needs and finding the right solutions immediately. I had a situation with a sectional that, supposedly, one of the carriers delivered but I never got it. Wayfair contacted the carrier to verify what happened and they said that the driver left it on the first floor of my building, but he never called to notify me about. The customer service representative immediately processed a replacement of the furniture and I got it in 7 days. Selection says it all no matter which room were shopping for it always comes back to wayfair. We've bought a Luxury Sectional Sofa and to many small items to list through Wayfair. The standard shipping or drop delivery for big items it has always gone great that gives me piece of mind not having to worry about lost items. I'll keep shopping through Wayfair because it's easy, safe and the prices are very fair.
When I saw this furniture, I immediately thought that it's meant for me. My dear loved it so much. I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Luxury Sectional Sofa, one I had priced locally and found on Wayfair for less than half the retail cost. When the Luxury Sectional Sofa arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Luxury Sectional Sofa the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Luxury Sectional Sofa.
Storage Included: No Orientation: Reversible Overall: 35.8'' H x 78'' W x 54.7'' D Seat Height - Floor to Seat: 19.7'' Seat Depth - Front to Back: 20.2'' The Quality of Luxury Sectional Sofa I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly.