I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Plant Stand, one I had priced locally and found on Wayfair for less than half the retail cost. When the Plant Stand arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Plant Stand the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Plant Stand. I needed furniture for my new apartment, so I ordered two Plant Stand for my house, as well as a bed and mattress for my bedroom. I also ordered two sets of dishes, cloth napkins, and placemats for the kitchen. I have nothing but glowing remarks for Wayfair. Quality of everything is AMAZING, and it was all delivered on time--some even earlier than expected! I highly recommend their products and appreciate the awesome customer service!